Privacy Policy
MI Virtual Services
This privacy policy explains how MI Virtual Services uses the personal data we collect from you when you use our website or services.
Contact Information
MI Virtual Services is a UK-based virtual assistant provider. Registered office: 28 Trevor Road, Hinckley, LE10 1JD. Contact us via email at megan@mivirtualservices.com or by phone at 07397564904.
What data do we collect?
We collect personal identification information (name, email address, phone number, etc.) and any specific business data you share to facilitate our premium business development services.
Lawful Bases for Processing
Under the UK GDPR, we rely on the following lawful bases: your consent, the performance of a contract, and our legitimate business interests in providing high-level administrative support.
How we use and retain your data
We use your data to manage your account and deliver services. We strictly retain your data only for as long as necessary for the purposes for which it was collected or to comply with legal requirements.
Data Sharing & Security
We only share data with essential third-party service providers who assist our operations. International transfers are conducted using secure, compliant methods. We implement robust security measures to protect your information.
Your Rights & Cookies
You have the right to access, rectify, or erase your data. Our website uses cookies to improve user experience. You can manage your cookie settings through your browser at any time. If you have any concerns, you may also complain to the ICO.
What Data We Collect
At MI Virtual Services, we only collect information that is necessary to provide our premium business development and virtual assistant services effectively and professionally.
Information you provide: This includes contact details (name, email, phone number), registered business addresses, and specific project requirements shared during discovery calls or via our contact forms.
Lawful Bases for Processing: We process your data under the following UK GDPR legal grounds: Contract (to fulfill our service agreement), Consent (where you have opted-in), and Legal Obligation (for tax and regulatory compliance).
How We Use Your Data
Service Delivery
We process your information to provide our premium business development and virtual assistant services, including email management, project coordination, and administrative support tailored to your business needs.
Communication
Your contact details allow us to maintain seamless communication regarding your projects, updates on our services, and responsive customer support to ensure your business operations run smoothly.
Cookies
We use general site performance cookies to understand how visitors interact with our website, helping us improve our digital presence and provide a better experience for our clients.
Safety & Retention
Data Sharing & Disclosure: We don’t sell your data. We only share information with trusted third-party tools (like our CRM or accounting software) required to deliver our premium services. When data is transferred outside the UK, we ensure it’s protected by secure, GDPR-compliant frameworks and standard contractual clauses.
Retention: We keep your data only as long as necessary for our business relationship or to meet legal obligations. Once it is no longer needed, it is securely deleted or anonymised in accordance with UK GDPR. We take your security seriously, using encrypted systems to keep your information safe from unauthorised access.
Your Rights under UK GDPR
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You have the right to ask us to correct any inaccurate or incomplete information.
- Erasure: In certain circumstances, you can request that we delete your data (the 'right to be forgotten').
- Restriction: You can ask us to limit how we use your data if you have concerns about its accuracy or our lawful basis.
- Data Portability: You can request that we transfer your data to you or another service provider in a machine-readable format.
- Objection: You have the right to object to our processing of your data, including for direct marketing.